FarmBridge: Building Communities Around Local Food
We won the Design Expo 2010 challenge for NYU! Here’s my long-due documentation about my 12-week coursework for ITP’s Design Expo course, taught by Prof. Nancy Herchinger.
What is Design Expo?
“Microsoft is providing a forum around the theme “Service meets Social” to showcase exceptional design process and ideas. As part of a semester long course, students are asked to form interdisciplinary teams of 2-4 students to design a user experience prototype .Students will research a design problem which is related to the theme this year, define a scenario, ideate design solutions, select one idea to prototype, and study the impact on real users.”
Team’s Response to “Service meets Social”
FarmBridge: Building Communities Around Local Food. As a team, we came to the realization that as New Yorkers, we are passionate about food and our local neighborhoods. However, New York City is a city of extreme income disparity where entire communities do not have access to the kind of fresh, healthy that we care so much about. Our solution became FarmBridge. We want to create an online platform that makes it easier for neighbors to form groups and gain access to locally farmed food.
Local Food Movement: What’s Our Cause?
For a user audience, we decided to focus on community supported agriculture groups (CSAs). These are local neighborhood communities that band together to buy directly from area farmers. So, why CSAs? Why not farmers’ markets, mail-order, or whatnot? See below:
1) Grassroots approach to the problems that the local food movement aims to address.
2)Our research points to at tremendous demand from within community.
3) Model most able to get good food to people who live beyond just the wealthier neighborhoods in the city.
User Needs + User Research:
These communities are facing demand that is quickly outpacing their logistical/administrative capabilities. Each community handles their own administrative/logistical setup in different ways (pen/paper, Excel, Google Docs, email, Ning, etc) and are dependent on volunteer core managers who deal with membership setup, farmers, budgeting, etc. They all go through the same iterative processes but resources are rarely shared (that is starting to change but is happening slowly on an ad-hoc basis). These methods may be fine for a small-scale setup but what happens when demand skyrockets? How do you let success not lead to your community’s failure? Ex: You had 50 people in your membership but the following year, you have 200, 300 people showing up at your neighborhood pickup spot? How do you make sure that your community group can handle volunteer changes, vendor changes, etc. without disrupting your membership? How do you offer the same close-knit, social community feel that CSAs inspire within an online space but w/o that sterile, anonymous feel?
We attended a New York City conference for local food organizers and communities, spoke to over a dozen organizers, volunteer coordinators, and members. After listening to this specific community, we figured out our audience and how we could provide a service to them.
User Audience:
We are going to provide CSA managers with the tools they need to run these communities. Furthermore, for members, we want to emulate the same neighborhood feel that these communities inspire in real life by offering a social space for them online.
Design Prototypes


With our presentation – we delivered a clean vision of what we wanted. We wanted to offer easy, friendly way for these communities to self-organize and manage themselves. We also wanted a warm, inviting design for which members felt compelled to share content and communicate each other online in valuable ways. We hope that with our designed platform we can help this movement grow. For further documentation, please visit teammate, Julio Terra and his excellent documentation.
Now what?
From each school, a representative team from each school (ahem, us!) will be featured in a presentation at the 2010 Microsoft Faculty Summit July 12-13, 2010 in Redmond, Washington. “The Design Expo creates a forum for encouraging “out of the box” thinking, by exploring students’ visions for the future of computing as well as honing their presentation skills.”